Airtel Payments Bank Chief Executive Shashi Arora has quit the company after a recent controversy surrounding India’s largest telecom operator and its payment bank’s alleged violation of rules on using Aadhaar for its electronic know-your-customer (e-KYC) verification process. He has been associated with Airtel in senior leadership roles since 2006. the suspension of the e-KYC licence of Airtel Payments Bank has not been revoked.