Shri Piyush Goyal, Union Minister of Railways & Coal has launched ‘Grahak Sadak Koyla Vitaran App’ benefitting customers of Coal India Limited (CIL) lifting coal through road mode. The customer friendly app, launched recently in Kolkata on CIL’s Foundation Day, helps achieve transparency in despatch operations, as a tool to monitor, whether the despatches are made on the fair principle of ‘First in First Out’.