Income Tax dept launches ‘Online Chat’ to answer taxpayers queries
October 19th, 2017
The Income Tax Department has launched an ‘online chat’ service for taxpayers so that they can seek answers to their basic queries and doubts relating to direct tax issues. A window has been hosted on the main page of the department’s website www.incometaxindia.gov.in/ – with a prominent icon stating ‘Live Chat Online – ask your query’. A team of experts from the department and independent tax practitioners has been deputed to answer the general queries of a taxpayer. The first-time initiative is aimed to enhance taxpayer services in the country.