The Income Tax Department has launched an ‘online chat’ service for taxpayers so that they can seek answers to their basic queries and doubts relating to direct tax issues. A window has been hosted on the main page of the department’s website www.incometaxindia.gov.in/ - with a prominent icon stating 'Live Chat Online - ask your query'. A team of experts from the department and independent tax practitioners has been deputed to answer the general queries of a taxpayer. The first-time initiative is aimed to enhance taxpayer services in the country.